Counselling in the Workplace
What is Workplace Counselling?
Workplace counselling is a service that supports staff through difficulties at work
and everyday living. Counselling is not about giving advice but aims to help the
person understand their difficulties and reach some decision about a course of action.
Workplace counselling offers a caring supportive and confidential relationship in
which staff can focus on personal difficulties which, if left unattended, can adversely
affect employee performance. The counsellor's aim is to help increase individual
coping skills and develop personal resources.
The Aims of Counselling
- To help employees address a problem or situation that is affecting their performance
caused by distress, unhappiness, anxiety, anger or conflict.
- To facilitate greater understanding of the difficulty or situation through the development
of self awareness.
- To provide regular time and space for employees to reflect and consider alternative
ways of coping or managing a situation.
Organisational Benefits
- The provision of this service by employers demonstrates a genuine care and concern
for their employees. Staff who experience a caring employer are more likely to care
about their work.
- Counselling support will allow personal problems to be attended to appropriately.
Personal difficulties when unattended usually find their way into the work place
with negative results for the organisation and the individual concerned.
- Counselling, independent of the organisation, is beneficial to employees who may
fear possible consequences of discussing problems within the organisation.